Question and Answers



How does a Roku streaming player work?

A Roku streaming player has to be connected to your TV set. The process of setting up Roku is super simple. It is connected to a TV just like any other cable network or satellite box. No coaxial cable is required or no satellite dish needs to be fitted on the roof while setting up the streaming player. You can enjoy watching movies, television shows, live sports, news and thousands of other content on the internet by just hooking the streaming player to your TV.

Can you explain the difference between Pandora & Pandora Plus?

Pandora is a service that you access for free and is supported by ads. The free Pandora service allows you to make your own radio stations based on your preferences. For example- your favorite artists, songs and genres. On receiving your feedback, we foster the list of music for you. We evaluate your Thumbs Up and Thumbs Down. The songs you have disliked by pressing the Thumbs Down option will never play on your station again.

Pandora Plus is a subscribed service that doesn’t support ads. You get to enjoy ad-free music, tracks replay, access to 4 offline radio stations and better quality audio. The timeout period is longer than the free Pandora service as this is a paid subscription. Pandora Plus costs you $4.99 per month. The yearly subscription will cost you $54.89.

What all can I watch on Roku?

You will be spoilt for choice when you search for content on Roku. With plethora of movies, TV shows, original series, kids shows, sports, news etc. you can stream more or less anything. It is abundantly loaded with content and you get instant access to 150,000+ movies with Netflix, Red Bull TV, Rakuten TV, Happy Kids, TuneIn, Google Play and many more streaming platforms. If you own a 4k Ultra HD or HDR Roku device, you are offered a variety of titles also.

Why do I see ads on Pandora?

If you own a free Pandora account, then you must be aware that those accounts are not ad-free. They are supported by advertising, both audio and visual. If you are a Pandora Plus or Pandora Premium account holder, you won’t receive any kind of ads. However, the following is the list of reasons why you see ads on Pandora.

  1. Your account subscription has expired and demands renewal.
  2. As a Pandora Plus account holder, you have pressed on a premium session.
  3. You have turned on the Artist and Discovery Messages option on your Pandora Plus or Pandora Premium account.
  4. You have opted to listen to a podcast.
  5. You have logged in with a wrong account that is not entitled to ad-free service.

How can I cancel my subscription?

Pandora subscriptions can be cancelled at any point as per your wish. But the foremost important thing in the cancellation process is to cancel the subscription through the vendor you have purchased it from. For example, if you bought your Pandora subscription from Apple, then Apple will manage the cancellation procedure. Same applies for other vendors such as Google Play, Roku, PayPal or our official website. Please note that uninstalling Pandora app doesn’t imply the cancellation of a subscription. Pandora Support will not manage subscriptions purchased from other vendors. We are only entitled to manage subscriptions bought from our website.

We have laid down below the steps involved in the cancellation of Apple-billed Pandora subscription. This is to give you an idea of how to proceed with other vendors.

Step 1 - Head to the Apple App Store application.

Step 2 – Open your Apple ID. If you haven’t signed in already, you will be directed to log in.

Step 3 – Follow along with the View Information option and sign in with your Apple ID.

Step 4 – Head to the Account Information page and scroll down to the Manage section. Click on the Manage option, then click on the Edit option.

Step 5 – Now, select your preferred subscription level or choose Cancel Subscription option.

Step 6 – Confirm the selected option.

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